Cambridge and District Citizens Advice

What to expect 

Cambridge and District Citizens Advice provide confidential, impartial advice and support to people living in Cambridge and surrounding areas. Trained volunteer advisers can advise you on a wide range of issues, such as helping you to enforce employment rights, manage your money, improve your housing or access benefit entitlements. They can also advise on consumer issues such as energy.

If you would like to speak to an adviser, call the helpline on 0808 278 7808 or fill in the online form on their website. They will either help you over the phone, or arrange a follow-up appointment via telephone, video or face to face, depending on where you live and whether you have internet access. Face to face appointments are by pre-booked appointment only, and can be held at the main offices on Devonshire Road in Cambridge or at one of their other community locations. To book an appointment at Bar Hill Hub, email [email protected] or telephone 0800 088 6522.  To book an appointment at Melbourn Hub, telephone 01763 263303 option 1.

In addition to giving advice, their website also has an online help section with useful information and guidance on a range of topics.

More information

Cambridge and District Citizens Advice is part of the national Citizens Advice network which aims to:

• Provide people the advice they need for the problems they face.
• Influence policy makers to improve the policies and practices that affect people’s lives.

Citizens Advice offers volunteering opportunities. As a volunteer you can help people in the community solve a wide range of problems. Visit the volunteering page on the website for more information about the roles that are available.

All services are free.