Via a network of local charities, Citizens Advice offers free and confidential advice online, over the phone and in person. Trained volunteer advisers can help you with debt, benefits, work, relationships, housing and more. Services are free and in total confidence.
How to contact
Website
Where to go
Cambridge & District Citizens Advice
66 Devonshire Road
Cambridge
CB1 2BL
Ely Foodbank Distribution Centre
Cottenham Baptist Church
High Street
Cottenham
Cambridge
CB24 8RX
Gamlingay Baptist Church
Stocks Lane
Gamlingay
Sandy
SG19 3JR
Melbourn Hub
High Street
Melbourn
Royston SG8 6DZ
North Hertfordshire Citizens Advice
Royston Town Hall
Melbourn Street
Royston SG8 7DA
Ely Foodbank Distribution Centre
Waterbeach Baptist Church
Chapel Street
Waterbeach
Cambridge
CB25 9HR
Available online throughout South Cambridgeshire District
UK
Cambridge and District Citizens Advice
Providing free confidential, impartial advice and support to people living in Cambridge and surrounding area (including South Cambs). To make an appointment or get advice, call Adviceline on 0808 278 7808 (Mon - Fri 9am to 5pm) or complete an online enquiry form. Advisers can either help you over the phone, or arrange a follow-up appointment via telephone, video or face to face, depending on where you live and whether you have internet access. Face-to-face appointments are by pre-booked appointment only, and are held at the main offices on Devonshire Road in Cambridge or, depending on what you need advice about, at venues in South Cambs - find out more on this link. The website also has an online help section with useful information and guidance on a range of topics.
North Hertfordshire Citizens Advice - Royston & Melbourn
If you live in or around Royston, you can visit North Hertfordshire Citizens Advice in either Royston or Melbourn.
Royston Town Hall (details below) hosts drop-in sessions however it's advised to email or call ahead to arrange an appointment:
- Royston Town Hall, Melbourn Street, Royston SG8 7DA
- Monday and Wednesday, 9.30am - 12 noon
- 01462 689801
- Email us
Melbourn Hub (details below) hosts drop-in sessions however it's advised to call ahead or email to arrange an appointment leaving your name, contact details and a brief outline of the issue:
- 30 High Street, Melbourn, SG8 6DZ
- Drop-in Wednesday, 9.30am - 11.30am
- 07469 517912 or 01462 689801
- Email us
Citizens Advice Rural Cambs - Waterbeach & Cottenham
If you are given a foodbank voucher, Citizens Advice Rural Cambs have advisors who regularly attend Ely Foodbank distribution centres in Waterbeach and Cottenham. When you collect your food parcel from there, ask one of the volunteers to tell you when the next session will be so you can make an appointment. Foodbank dates/times are here.
Citizens Advice Bedford & Mid Bedford - Gamlingay
Offers a Money Advice Drop in space at the Backroom Cafe at Gamlingay Baptist Church every Monday, as well as by appointments on Friday mornings. If you would like to contact Citizens Advice directly to make an appointment you can do so on this link. Individual client data is not shared with Gamlingay Baptist Church, and is fully confidential.
All services are free.
How to contact
Website
Where to go
Cambridge & District Citizens Advice
66 Devonshire Road
Cambridge
CB1 2BL
Ely Foodbank Distribution Centre
Cottenham Baptist Church
High Street
Cottenham
Cambridge
CB24 8RX
Gamlingay Baptist Church
Stocks Lane
Gamlingay
Sandy
SG19 3JR
Melbourn Hub
High Street
Melbourn
Royston SG8 6DZ
North Hertfordshire Citizens Advice
Royston Town Hall
Melbourn Street
Royston SG8 7DA
Ely Foodbank Distribution Centre
Waterbeach Baptist Church
Chapel Street
Waterbeach
Cambridge
CB25 9HR
Available online throughout South Cambridgeshire District
UK
